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Privacy Policy

At ConTECH Solutions, Inc., ("CSI"), user privacy is important to us. We want you to feel as comfortable as possible visiting us and our other Web sites (the "Sites") and using CSI products. This Privacy Statement will tell you, as of the "Last Revised" date set forth at the end of this Statement, what information CSI collects, how we use that information, what choices you have concerning how such information is used and how we protect your information. We urge you to read our Privacy Statement so that you will understand both our commitment to you and your privacy, and how you can participate in that commitment.

The following Articles make up our Privacy Statement. For immediate access to specific details, click on the applicable Article. Remember, you can always e-mail us at privacy@contechsolutions.net if you have questions or concerns about this Privacy Statement.

ARTICLE 1: Business Information Collected by CSI
ARTICLE 2: Disclosure of Your Personal Information
ARTICLE 3: How CSI Protects Your Privacy Internally
ARTICLE 4: Your Privacy Choices
ARTICLE 5: Correcting or Updating Your Business Information and Contacting CSI


Please remember that any information (including personal and business information) that you post or otherwise reveal in a public forum (such as a bulletin board or product discussion forum) is not subject to this Privacy Policy and will be seen by third parties not related to CSI and may be used by them to contact you or for unauthorized purposes. Also, if you link to a third party site from a CSI Site, any information you reveal on that site is not subject to this Privacy Statement. You should consult the privacy policies of each site you visit.

CSI's products and services are not designed to appeal to children under the age of 13. As such, our Web site is not directed at children under the age of 13 nor do we knowingly collect or maintain information from children on our Web site.

ARTICLE 1

Business Information Collected By CSI

CSI collects the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and Sites are doing so in their capacity as employees or companies, most Business Information we collect will be in that capacity (rather than information about personal tastes, etc.). For these purposes, we have defined "Business Information" as any information that identifies or may identify a specific individual or a company or that allows others to contact a specific individual or a company.

ContechSolutions.net. When you visit our Web site, you may be asked to submit information such as your name,  e-mail address, company name, address and phone, and your product interest areas. This information is collected to help us process your requests for information.

Product Registration. You may be asked to complete registration form(s) on our Sites with contact information for use by CSI. Registration information may include name of company, product purchased, product serial number and other relevant information.

Product Updates. CSI allows customers to download updates to their software as they become available. When you download such updates or access these components, we assign you a unique identifier and collect certain information necessary to enable us to provide you with the appropriate update or customized information. This information includes product serial number, product type, and product version.

Registration and Submission Forms. Upon registering CSI solutions and completing certain on-line forms, we collect various information (in addition to the information collected on the Registration form) which includes IP Address, Browser, Connection Speed, Domain, Referring URL and other environment related information. This information is used to 1) provide a secure environment for the use of these services and 2) compute statistical information about the customers using these services in aggregate form. Where applicable, we also collect credit card and billing information to enable us to bill you for these services.

Newsletters. When you subscribe or sign up to receive newsletters published or offered by CSI, we will ask you for information necessary to enable us to process your request or to send you information regarding our products and services.

Cookies. We also use Cookies to enhance the user experience, deliver personalized content and collect information about the use of our site. "Cookies" are small computer files that we transfer to your computer's hard drive. Cookies allow us to statistically monitor how many people are using our site, how often someone visits our site and the length of their stay. This information helps us dynamically generate advertising and information specifically designed for your interests and also allows us to statistically monitor how many people are using our site and for what purpose. We also use Cookies to prevent you from having to re-enter your identification and password information each time you visit our site.

Cookies are not designed to retrieve personal or business data from your hard drive, your e-mail, or any other personal information. Most browsers are initially set to accept cookies, but users can change the setting to refuse cookies or to be alerted when cookies are being sent. Although acceptance of cookies will not interfere with the ability to interact with most of our site, you will need to accept cookies in order to access information and use certain functions.  The cookies are renewed each time a user logs on to one of our sites that uses cookies.

CSI Products & Services.
CSI also uses your Business Information to:

  • Inform you of important product upgrades and updates.
  • Notify you of other or new CSI products and services that we think may be of interest to you.
  • Offer you discounts or other promotions with respect to CSI products and services that we think may interest you.
  • Contact you for survey purposes to determine how we can better service you or provide better products to meet your needs.

Third Party Products. CSI may also use your Business Information to inform you of special discounts or offers from other companies who have been carefully selected by CSI and whose products and services may be of interest to you.

ARTICLE 2

Disclosure of Your Business Information

Except as set forth in this paragraph, CSI will not disclose any Business Information to third parties unless we receive your prior permission. In the following limited circumstances we will consider, and may release, Business Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) to enforce or apply the terms of any of our service or license agreements with customers; or (3) in special cases, such as protecting the rights, property or safety of CSI, our customers or others. We may also provide Business Information to our vendors, suppliers and business partners ("Partners") where it is necessary in order for such Partner to (1) provide us with products and services related to better operation and maintenance of our Web site, (2) provide you with a product or service requested by you or (3) market products or services to you. CSI may provide information about you that does not allow you to be identified or contacted ("Aggregate Information") to third parties. For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. Depending on the circumstances, we may or may not charge for this information. We may also use this information as part of products or services that we provide to third parties and to improve our products, services and Sites.


ARTICLE 3

How CSI Protects Your Privacy Internally

CSI wants your business information to remain as secure as reasonably possible. We combine industry-standard technical safeguards with a code of conduct for those employees that are permitted to access our customers' business information. When you purchase a product or service online, CSI uses SSL encryption to encrypt your credit card information before it is sent to us, in order to ensure the integrity and privacy of credit card information that you provide to us via the Internet.

Contechsolutions.net and Edu-Track.net are hosted on servers that are co-located at a 3rd party facility, with whom we have a contract providing for enhanced security measures. For example, your data will be submitted via SSL encryption and stored on a separate server equipped with industry standard firewalls.

On the employee side, every CSI employee is trained on our privacy and security procedures. Only authorized CSI employees, agents or independent contractors are permitted to access your Business Information, and all such employees, agents or independent contractors must agree in writing to abide by our Privacy Statement. Those employees that violate our Privacy Statement are subject to disciplinary action, up to and including termination.

Despite these security measures, CSI does not represent or warrant that Business Information will be protected against loss, misuse, attacks, or alteration by third parties.

ARTICLE 4

Your Privacy Choices

CSI E-Mail Promotions. Occasionally, we will send you e-mail communications to provide you with information or promotions relating to our products and services that may be of interest to you, including notification of important product updates. Each e-mail we send will contain instructions on how to unsubscribe in the event that you do not wish to receive any future e-mails. Please note that if you elect not to receive future e-mail communications, you will not receive notification of important product updates via e-mail; however, even if you choose to opt out of receiving e-mail communications, we may still periodically communicate with you via mail or telephone.

Other CSI Communications (Non E-Mail). In addition, provided you are no longer using your CSI product or service you may contact our Customer Service department at customerservice@contechsolutions.net and ask not to receive any future communications from CSI. However, if you elect not to receive these future communications, you will not receive any notification from CSI of important product updates in any form.

Third Party E-Mail Promotions. CSI or its Partners also send periodic e-mail communications to provide you with information or promotions relating to third party products and services that we think will be of interest to you. Each e-mail that you receive will contain instructions on how to unsubscribe in the event that you do not wish to receive any future e-mails. You may also opt out of receiving these e-mail communications by contacting us at customerservice@contechsolutions.net. If you choose to opt out of receiving future third party e-mail promotions, CSI will not disclose your business information to third parties. Please note, however, that if you access and/or use any of our Partner's services, from a link on our Sites, a CSI/Partner co-branded site, or by any other means, any information you reveal in connection with such service is submitted to our Partner and is not subject to this Privacy Statement. You should consult the privacy policy of such Partner's site with respect to its treatment of any information that you may reveal in connection with such service.

Other Third Party Communications (Non E-Mail). CSI or its Partners also send periodic communications to provide you with information or promotions relating to third party products and services that we think will be of interest to you. You may opt out of receiving these third party communications by contacting our Customer Service department at customerservice@contechsolutions.net. If you choose to opt out of receiving third party promotions, CSI will not disclose your business information to any third parties.

ARTICLE 5

Correcting or Updating Your Personal Information and Contacting CSI

You can always contact us in order to (i) correct or delete your Business Information in our systems; (ii) update the Business Information that you have provided to us; and (iii) change your preferences with respect to marketing contacts from CSI, by e-mailing us at customerservice@contechsolutions.net. Please note that it may take some time to be removed from CSI mail or e-mail lists, or from partner mail or e-mail lists. Please also note that CSI may not be able to provide you with certain products and/or services once you are removed from its database.

CSI may change this Privacy Statement at any time by posting revisions to our Web site. Your use of the Site constitutes acceptance of the provisions of this Privacy Statement and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Statement. If you do not agree to the terms of this Privacy Statement or any revised policy, please exit the site immediately.

Last revised July, 2001
ConTECH Solutions, Inc., All Rights Reserved

 

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5517 N Farmer Branch Rd - PMB 130  ●  Ozark, MO  65721  ●  417.429.0256 sales

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