Privacy Policy
At ConTECH Solutions, Inc., ("CSI"), user privacy is important to us. We want
you to feel as comfortable as possible visiting us and our other
Web sites (the "Sites") and using CSI products. This
Privacy Statement will tell you, as of the "Last
Revised" date set forth at the end of this Statement, what
information CSI collects, how we use that information, what
choices you have concerning how such information is used and how
we protect your information. We urge you to read our Privacy
Statement so that you will understand both our commitment to you
and your privacy, and how you can participate in that commitment.
The following Articles make up our Privacy Statement. For
immediate access to specific details, click on the applicable
Article. Remember, you can always e-mail us at privacy@contechsolutions.net
if you have questions or concerns about this Privacy Statement.
Please remember that any information (including personal and
business information) that you post or otherwise reveal in a
public forum (such as a bulletin board or product discussion
forum) is not subject to this Privacy Policy and will be seen by
third parties not related to CSI and may be used by them to
contact you or for unauthorized purposes. Also, if you link to a
third party site from a CSI Site, any information you reveal on
that site is not subject to this Privacy Statement. You should
consult the privacy policies of each site you visit.
CSI's products and services are not designed to
appeal to children under the age of 13. As such, our Web site is
not directed at children under the age of 13 nor do we knowingly
collect or maintain information from children on our Web site.
ARTICLE 1
Business Information Collected By CSI
CSI collects the Business Information necessary to enable us to
respond to your requests for our products and services and to send
you information regarding our products and services from time to
time. Since most of the users of our products and Sites are doing
so in their capacity as employees or companies, most Business
Information we collect will be in that capacity (rather than
information about personal tastes, etc.). For these purposes, we
have defined "Business Information" as any information
that identifies or may identify a specific individual or a company
or that allows others to contact a specific individual or a
company.
ContechSolutions.net. When you visit our Web site, you may
be asked to submit information such as your name, e-mail
address, company name, address and phone, and your product
interest areas. This information is collected to help us process
your requests for information.
Product Registration. You may be asked to complete
registration form(s) on our Sites with contact information for use
by CSI. Registration information may include name of company,
product purchased, product serial number and other relevant
information.
Product Updates. CSI allows customers to
download updates to their software as they become available. When
you download such updates or access these components, we assign
you a unique identifier and collect certain information necessary
to enable us to provide you with the appropriate update or
customized information. This information includes product serial
number, product type, and product version.
Registration and Submission Forms. Upon
registering CSI solutions and completing certain on-line forms, we
collect various information (in addition to the information
collected on the Registration form) which includes IP Address,
Browser, Connection Speed, Domain, Referring URL and other
environment related information. This information is used to 1)
provide a secure environment for the use of these services and 2)
compute statistical information about the customers using these
services in aggregate form. Where applicable, we also collect
credit card and billing information to enable us to bill you for
these services.
Newsletters. When you subscribe or sign
up to receive newsletters published or offered by CSI, we will ask
you for information necessary to enable us to process your request
or to send you information regarding our products and services.
Cookies. We also use Cookies to enhance
the user experience, deliver personalized content and collect
information about the use of our site. "Cookies" are
small computer files that we transfer to your computer's hard
drive. Cookies allow us to statistically monitor how many people
are using our site, how often someone visits our site and the
length of their stay. This information helps us dynamically
generate advertising and information specifically designed for
your interests and also allows us to statistically monitor how
many people are using our site and for what purpose. We also use
Cookies to prevent you from having to re-enter your identification
and password information each time you visit our site.
Cookies are not designed to retrieve personal or
business data from your hard drive, your e-mail, or any other
personal information. Most browsers are initially set to accept
cookies, but users can change the setting to refuse cookies or to
be alerted when cookies are being sent. Although acceptance of
cookies will not interfere with the ability to interact with most
of our site, you will need to accept cookies in order to access
information and use certain functions. The cookies are
renewed each time a user logs on to one of our sites that uses
cookies.
CSI Products & Services.
CSI also uses your Business Information to:
- Inform you of important product upgrades and
updates.
- Notify you of other or new CSI products and
services that we think may be of interest to you.
- Offer you discounts or other promotions with
respect to CSI products and services that we think may
interest you.
- Contact you for survey purposes to determine
how we can better service you or provide better products to
meet your needs.
Third Party Products. CSI may also use
your Business Information to inform you of special discounts or
offers from other companies who have been carefully selected by
CSI and whose products and services may be of interest to you.
ARTICLE 2
Disclosure of Your Business Information
Except as set forth in this paragraph, CSI will not disclose any
Business Information to third parties unless we receive your prior
permission. In the following limited circumstances we will
consider, and may release, Business Information to third parties:
(1) to comply with valid legal requirements such as a law,
regulation, search warrant, subpoena or court order; (2) to
enforce or apply the terms of any of our service or license
agreements with customers; or (3) in special cases, such as
protecting the rights, property or safety of CSI, our customers or
others. We may also provide Business Information to our vendors,
suppliers and business partners ("Partners") where it is
necessary in order for such Partner to (1) provide us with
products and services related to better operation and maintenance
of our Web site, (2) provide you with a product or service
requested by you or (3) market products or services to you. CSI
may provide information about you that does not allow you to be
identified or contacted ("Aggregate Information") to
third parties. For example, we might inform third parties
regarding the number of users of our site and the activities they
conduct while on our site. Depending on the circumstances, we may
or may not charge for this information. We may also use this
information as part of products or services that we provide to
third parties and to improve our products, services and Sites.
ARTICLE 3
How CSI Protects Your Privacy Internally
CSI wants your business information to remain as secure as
reasonably possible. We combine industry-standard technical
safeguards with a code of conduct for those employees that are
permitted to access our customers' business information. When you
purchase a product or service online, CSI uses SSL encryption to
encrypt your credit card information before it is sent to us, in
order to ensure the integrity and privacy of credit card
information that you provide to us via the Internet.
Contechsolutions.net and Edu-Track.net
are hosted on servers that are co-located at a 3rd party facility,
with whom we have a contract providing for enhanced security
measures. For example, your data will be submitted via SSL
encryption and stored on a separate server equipped with industry
standard firewalls.
On the employee side, every CSI employee is trained on our privacy
and security procedures. Only authorized CSI employees, agents or
independent contractors are permitted to access your Business
Information, and all such employees, agents or independent
contractors must agree in writing to abide by our Privacy
Statement. Those employees that violate our Privacy Statement are
subject to disciplinary action, up to and including termination.
Despite these security measures, CSI does not represent or warrant
that Business Information will be protected against loss, misuse,
attacks, or alteration by third parties.
ARTICLE 4
Your Privacy Choices
CSI E-Mail Promotions. Occasionally, we will send you
e-mail communications to provide you with information or
promotions relating to our products and services that may be of
interest to you, including notification of important product
updates. Each e-mail we send will contain instructions on how to
unsubscribe in the event that you do not wish to receive any
future e-mails. Please note that if you elect not to receive
future e-mail communications, you will not receive notification of
important product updates via e-mail; however, even if you choose
to opt out of receiving e-mail communications, we may still
periodically communicate with you via mail or telephone.
Other CSI Communications (Non E-Mail). In addition,
provided you are no longer using your CSI product or service you
may contact our Customer Service department at customerservice@contechsolutions.net
and ask not to receive any future communications from CSI.
However, if you elect not to receive these future communications,
you will not receive any notification from CSI of important
product updates in any form.
Third Party E-Mail Promotions. CSI or its Partners also
send periodic e-mail communications to provide you with
information or promotions relating to third party products and
services that we think will be of interest to you. Each e-mail
that you receive will contain instructions on how to unsubscribe
in the event that you do not wish to receive any future e-mails.
You may also opt out of receiving these e-mail communications by
contacting us at customerservice@contechsolutions.net.
If you choose to opt out of receiving future third party e-mail
promotions, CSI will not disclose your business information to
third parties. Please note, however, that if you access and/or use
any of our Partner's services, from a link on our Sites, a
CSI/Partner co-branded site, or by any other means, any
information you reveal in connection with such service is
submitted to our Partner and is not subject to this Privacy
Statement. You should consult the privacy policy of such Partner's
site with respect to its treatment of any information that you may
reveal in connection with such service.
Other Third Party Communications (Non
E-Mail). CSI or its Partners also send periodic communications
to provide you with information or promotions relating to third
party products and services that we think will be of interest to
you. You may opt out of receiving these third party communications
by contacting our Customer Service department at customerservice@contechsolutions.net.
If you choose to opt out of receiving third party promotions, CSI
will not disclose your business information to any third parties.
ARTICLE 5
Correcting or Updating Your Personal Information and Contacting
CSI
You can always contact us in order to (i) correct or delete your
Business Information in our systems; (ii) update the Business
Information that you have provided to us; and (iii) change your
preferences with respect to marketing contacts from CSI, by e-mailing
us at customerservice@contechsolutions.net.
Please note that it may take some time to be removed from CSI mail
or e-mail lists, or from partner mail or e-mail lists. Please also
note that CSI may not be able to provide you with certain products
and/or services once you are removed from its database.
CSI may change this Privacy Statement at any time by posting
revisions to our Web site. Your use of the Site constitutes
acceptance of the provisions of this Privacy Statement and your
continued usage after such changes are posted constitutes
acceptance of each revised Privacy Statement. If you do not agree
to the terms of this Privacy Statement or any revised policy,
please exit the site immediately.
Last revised July, 2001
ConTECH Solutions, Inc., All Rights Reserved
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