Privacy Policy
At ConTECH Solutions, Inc., ("CSI"),
user privacy is important to us. We want you to feel as comfortable as
possible visiting us and our other Web sites (the "Sites") and using
CSI products. This Privacy Statement will tell you, as of the "Last
Revised" date set forth at the end of this Statement, what information
CSI collects, how we use that information, what choices you have
concerning how such information is used and how we protect your
information. We urge you to read our Privacy Statement so that you will
understand both our commitment to you and your privacy, and how you can
participate in that commitment.
The following Articles make up our Privacy Statement. For immediate
access to specific details, click on the applicable Article. Remember,
you can always e-mail us at privacy@contechsolutions.net
if you have questions or concerns about this Privacy Statement.
Please remember that any information (including
personal and business information) that you post or otherwise reveal in
a public forum (such as a bulletin board or product discussion forum)
is not subject to this Privacy Policy and will be seen by third parties
not related to CSI and may be used by them to contact you or for
unauthorized purposes. Also, if you link to a third party site from a
CSI Site, any information you reveal on that site is not subject to
this Privacy Statement. You should consult the privacy policies of each
site you visit.
CSI's products and services are not
designed to appeal to children under the age of 13. As such, our Web
site is not directed at children under the age of 13 nor do we
knowingly collect or maintain information from children on our Web site.
ARTICLE 1
Business Information Collected By CSI
CSI collects the Business Information necessary to enable us to respond
to your requests for our products and services and to send you
information regarding our products and services from time to time.
Since most of the users of our products and Sites are doing so in their
capacity as employees or companies, most Business Information we
collect will be in that capacity (rather than information about
personal tastes, etc.). For these purposes, we have defined "Business
Information" as any information that identifies or may identify a
specific individual or a company or that allows others to contact a
specific individual or a company.
ContechSolutions.net. When you visit our Web
site, you may be asked to submit information such as your name,
e-mail address, company name, address and phone, and your product
interest areas. This information is collected to help us process your
requests for information.
Product Registration. You may be asked to
complete registration form(s) on our Sites with contact information for
use by CSI. Registration information may include name of company,
product purchased, product serial number and other relevant information.
Product Updates. CSI allows
customers to download updates to their software as they become
available. When you download such updates or access these components,
we assign you a unique identifier and collect certain information
necessary to enable us to provide you with the appropriate update or
customized information. This information includes product serial
number, product type, and product version.
Registration and Submission
Forms. Upon registering CSI solutions and completing certain
on-line forms, we collect various information (in addition to the
information collected on the Registration form) which includes IP
Address, Browser, Connection Speed, Domain, Referring URL and other
environment related information. This information is used to 1) provide
a secure environment for the use of these services and 2) compute
statistical information about the customers using these services in
aggregate form. Where applicable, we also collect credit card and
billing information to enable us to bill you for these services.
Newsletters. When you
subscribe or sign up to receive newsletters published or offered by
CSI, we will ask you for information necessary to enable us to process
your request or to send you information regarding our products and
services.
Cookies. We also use Cookies
to enhance the user experience, deliver personalized content and
collect information about the use of our site. "Cookies" are small
computer files that we transfer to your computer's hard drive. Cookies
allow us to statistically monitor how many people are using our site,
how often someone visits our site and the length of their stay. This
information helps us dynamically generate advertising and information
specifically designed for your interests and also allows us to
statistically monitor how many people are using our site and for what
purpose. We also use Cookies to prevent you from having to re-enter
your identification and password information each time you visit our
site.
Cookies are not designed to
retrieve personal or business data from your hard drive, your e-mail,
or any other personal information. Most browsers are initially set to
accept cookies, but users can change the setting to refuse cookies or
to be alerted when cookies are being sent. Although acceptance of
cookies will not interfere with the ability to interact with most of
our site, you will need to accept cookies in order to access
information and use certain functions. The cookies are renewed
each time a user logs on to one of our sites that uses cookies.
CSI Products & Services.
CSI also uses your Business Information to:
- Inform you of important product
upgrades and updates.
- Notify you of other or new CSI
products and services that we think may be of interest to you.
- Offer you discounts or other
promotions with respect to CSI products and services that we think may
interest you.
- Contact you for survey purposes
to determine how we can better service you or provide better products
to meet your needs.
Third Party Products. CSI
may also use your Business Information to inform you of special
discounts or offers from other companies who have been carefully
selected by CSI and whose products and services may be of interest to
you.
ARTICLE 2
Disclosure of Your Business Information
Except as set forth in this paragraph, CSI will not disclose any
Business Information to third parties unless we receive your prior
permission. In the following limited circumstances we will consider,
and may release, Business Information to third parties: (1) to comply
with valid legal requirements such as a law, regulation, search
warrant, subpoena or court order; (2) to enforce or apply the terms of
any of our service or license agreements with customers; or (3) in
special cases, such as protecting the rights, property or safety of
CSI, our customers or others. We may also provide Business Information
to our vendors, suppliers and business partners ("Partners") where it
is necessary in order for such Partner to (1) provide us with products
and services related to better operation and maintenance of our Web
site, (2) provide you with a product or service requested by you or (3)
market products or services to you. CSI may provide information about
you that does not allow you to be identified or contacted ("Aggregate
Information") to third parties. For example, we might inform third
parties regarding the number of users of our site and the activities
they conduct while on our site. Depending on the circumstances, we may
or may not charge for this information. We may also use this
information as part of products or services that we provide to third
parties and to improve our products, services and Sites.
ARTICLE 3
How CSI Protects Your Privacy Internally
CSI wants your business information to remain as secure as reasonably
possible. We combine industry-standard technical safeguards with a code
of conduct for those employees that are permitted to access our
customers' business information. When you purchase a product or service
online, CSI uses SSL encryption to encrypt your credit card information
before it is sent to us, in order to ensure the integrity and privacy
of credit card information that you provide to us via the Internet.
Contechsolutions.net and
Edu-Track.net are hosted on servers that are co-located at a 3rd
party facility, with whom we have a contract providing for enhanced
security measures. For example, your data will be submitted via SSL
encryption and stored on a separate server equipped with industry
standard firewalls.
On the employee side, every CSI employee is trained on our privacy and
security procedures. Only authorized CSI employees, agents or
independent contractors are permitted to access your Business
Information, and all such employees, agents or independent contractors
must agree in writing to abide by our Privacy Statement. Those
employees that violate our Privacy Statement are subject to
disciplinary action, up to and including termination.
Despite these security measures, CSI does not represent or warrant that
Business Information will be protected against loss, misuse, attacks,
or alteration by third parties.
ARTICLE 4
Your Privacy Choices
CSI E-Mail Promotions. Occasionally, we will
send you e-mail communications to provide you with information or
promotions relating to our products and services that may be of
interest to you, including notification of important product updates.
Each e-mail we send will contain instructions on how to unsubscribe in
the event that you do not wish to receive any future e-mails. Please
note that if you elect not to receive future e-mail communications, you
will not receive notification of important product updates via e-mail;
however, even if you choose to opt out of receiving e-mail
communications, we may still periodically communicate with you via mail
or telephone.
Other CSI Communications (Non E-Mail). In
addition, provided you are no longer using your CSI product or service
you may contact our Customer Service department at customerservice@contechsolutions.net
and ask not to receive any future communications from CSI. However, if
you elect not to receive these future communications, you will not
receive any notification from CSI of important product updates in any
form.
Third Party E-Mail Promotions. CSI or its
Partners also send periodic e-mail communications to provide you with
information or promotions relating to third party products and services
that we think will be of interest to you. Each e-mail that you receive
will contain instructions on how to unsubscribe in the event that you
do not wish to receive any future e-mails. You may also opt out of
receiving these e-mail communications by contacting us at customerservice@contechsolutions.net.
If you choose to opt out of receiving future third party e-mail
promotions, CSI will not disclose your business information to third
parties. Please note, however, that if you access and/or use any of our
Partner's services, from a link on our Sites, a CSI/Partner co-branded
site, or by any other means, any information you reveal in connection
with such service is submitted to our Partner and is not subject to
this Privacy Statement. You should consult the privacy policy of such
Partner's site with respect to its treatment of any information that
you may reveal in connection with such service.
Other Third Party Communications
(Non E-Mail). CSI or its Partners also send periodic communications
to provide you with information or promotions relating to third party
products and services that we think will be of interest to you. You may
opt out of receiving these third party communications by contacting our
Customer Service department at customerservice@contechsolutions.net.
If you choose to opt out of receiving third party promotions, CSI will
not disclose your business information to any third parties.
ARTICLE 5
Correcting or Updating Your Personal Information
and Contacting CSI
You can always contact us in order to (i) correct or delete your
Business Information in our systems; (ii) update the Business
Information that you have provided to us; and (iii) change your
preferences with respect to marketing contacts from CSI, by e-mailing
us at customerservice@contechsolutions.net.
Please note that it may take some time to be removed from CSI mail or
e-mail lists, or from partner mail or e-mail lists. Please also note
that CSI may not be able to provide you with certain products and/or
services once you are removed from its database.
CSI may change this Privacy Statement at any time by posting revisions
to our Web site. Your use of the Site constitutes acceptance of the
provisions of this Privacy Statement and your continued usage after
such changes are posted constitutes acceptance of each revised Privacy
Statement. If you do not agree to the terms of this Privacy Statement
or any revised policy, please exit the site immediately.
Last revised July, 2001
ConTECH Solutions, Inc., All Rights Reserved
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